Responses to the Discovery of Unethical Acts: An Organizational Identity and Reputation Perspective
提出一个框架，解释企业为何在面对不当行为指控时选择不同的回应方式，认为回应选择取决于利益相关者撤资带来的声誉风险程度以及对组织主要或次要身份的感知威胁。
There has recently been a growth in research that examines how corporations respond to allegations of unethical actions. Although scholars have gained much insight about the range of responses available to and used by organizations, there has been almost no study of why firms choose one response over another. In this article, the authors present a framework of likely organizational response choices to allegations of wrongdoing; we propose that response choices are based on the degree of reputational risk from stakeholder withdrawal of support and on perceived threats to the firm’s primary or secondary identity.