Control, Efficiency, And The Street-Level Bureaucrat
研究了一个包含街头官僚参与的青少年假释后护理决策系统，发现管理者和街头官僚的理性预期可能不同，仅靠参与无法保证符合高层管理者的期望。
A variety of techniques has been used in an effort to minimize perceived negative effects of street-level influence on the implementation of public programs. Recent research suggests that including the input of street-level bureaucrats in the designing and implementing of programs can reduce those negative effects. This study of a juvenile parole aftercare decision-making system, which included street-level bureaucrat input, combines a process evaluation with an outcome analysis. The results suggest that the rational expectations of administrators and street-level bureaucrats are likely to differ and that input alone will not guarantee conformity with the expectations of top administrators.