Bureaucratic Responsiveness: Conceptual Issues and Current Research
本文梳理了官僚回应性的理论、概念和实证研究，指出该领域存在概念模糊、定义冲突和研究空白，并尝试界定概念边界、评估方法局限、提出被忽视的问题。
An examination of theoretical, conceptual, and empirical analyses of bureaucratic responsiveness reveals that, despite years of research, there is considerable confusion and ambiguity. Assessments as to the extent and nature of bureaucratic responsiveness vary tremendously; conflicting definitions of the central concept are commonly used; and competing—and perhaps equally valid—conceptualizations often are ignored entirely. Drawing upon relevant literature, this essay examines the concept of bureaucratic responsiveness and attempts to delineate (1) the major boundaries of the concept, (2) the principal theoretical and methodological limitations of various approaches, and (3) the main questions that have been thus far overlooked or inadequately addressed.