沉默中受苦:探究恐惧在辱虐管理与防御性沉默关系中的作用

Suffering in silence: Investigating the role of fear in the relationship between abusive supervision and defensive silence.

Journal of Applied Psychology · 2016
被引 187
FT 50ABS 4★

中文讲解

作者基于趋避视角,研究了员工对辱虐管理的感知如何通过恐惧引发防御性沉默,并最终影响后续的辱虐管理。他们考虑了员工自信度和个体对恐惧氛围的感知在其中的调节作用。通过三个不同来源、不同时间点的研究数据,作者发现:辱虐管理与员工恐惧显著相关;员工自信度越低、对恐惧氛围的感知越强,恐惧在辱虐管理与防御性沉默之间的负面效应越被放大(第二阶段调节);同时,自信度和恐惧氛围感知也在恐惧与防御性沉默及后续辱虐管理的关系中起第一阶段调节作用。

Abstract

Drawing from an approach-avoidance perspective, we examine the relationships between subordinates' perceptions of abusive supervision, fear, defensive silence, and ultimately abusive supervision at a later time point. We also account for the effects of subordinates' assertiveness and individual perceptions of a climate of fear on these predicted mediated relationships. We test this moderated mediation model with data from three studies involving different sources collected across various measurement periods. Results corroborated our predictions by showing (a) a significant association between abusive supervision and subordinates' fear, (b) second-stage moderation effects of subordinates' assertiveness and their individual perceptions of a climate of fear in the abusive supervision-fear-defensive silence relationship (with lower assertiveness and higher levels of climate-of-fear perceptions exacerbating the detrimental effects of fear resulting from abusive supervision), and (c) first-stage moderation effects of subordinates' assertiveness and climate-of-fear perceptions in a model linking fear to defensive silence and abusive supervision at a later time. Theoretical and practical implications are discussed. (PsycINFO Database Record

组织行为学辱虐管理防御性沉默恐惧心理学