垃圾话:竞争中的不文明行为激发竞争意识、表现与不道德行为

Trash-talking: Competitive incivility motivates rivalry, performance, and unethical behavior

Organizational Behavior and Human Decision Processes · 2017
被引 127
FT 50ABS 4

中文导读

研究通过6个实验发现,垃圾话能提升竞争者的努力和表现,但也会激发惩罚对手的动机、增加作弊行为,并在创造性任务中损害表现。

Abstract

Trash-talking increases the psychological stakes of competition and motivates targets to outperform their opponents. In Studies 1 and 2, participants in a competition who were targets of trash-talking outperformed participants who faced the same economic incentives, but were not targets of trash-talking. Perceptions of rivalry mediate the relationship between trash-talking and effort-based performance. In Study 3, we find that targets of trash-talking were particularly motivated to punish their opponents and see them lose. In Study 4, we identify a boundary condition, and show that trash-talking increases effort in competitive interactions, but incivility decreases effort in cooperative interactions. In Study 5, we find that targets of trash-talking were more likely to cheat in a competition than were participants who received neutral messages. In Study 6, we demonstrate that trash-talking harms performance when the performance task involves creativity. Taken together, our findings reveal that trash-talking is a common workplace behavior that can foster rivalry and motivate both constructive and destructive behavior.

组织行为学竞争心理学工作场所行为道德决策