Using Group Support Systems to Improve the New Zealand Economy Part II: Followup Results
报告了1991年新西兰利用计算机辅助会议制定产业竞争力提升计划的后续研究，通过访谈发现电子会议技术促进了跨组织学习，有效催化了行业变革。
:In 1991, a series of computer-assisted, industrywide planning meetings were held in New Zealand to develop opportunities for enhancing the country’s competitiveness in world markets. The short-term results of these meetings are reported in (16]. This paper presents the results of a followup study based primarily on interviews with participants one to two years after their meeting. The action plans and participants’ implementation activities are reported as well as their opinions, in retrospect, of the role of the meetings and the impact of electronic meeting technology. The followup results show that the electronically assisted meetings promoted interorganizational learning, and were effective catalysts of industrywide change in situations previously characterized by dysfunctional conflict.