回收自我:消费者对身份关联产品的处置决策

The Recycled Self: Consumers’ Disposal Decisions of Identity-Linked Products

Journal of Consumer Research · 2016
被引 177
FT 50UTD 24ABS 4★

中文导读

研究发现,当日常产品与消费者身份相关联时,人们更倾向于回收而非丢弃,因为丢弃身份关联产品在象征意义上等同于丢弃自我的一部分。

Abstract

It has been known for some time that consumers’ identities influence purchasing decisions and people form strong identity connections, or “links,” with products and brands. However, research has yet to determine whether identity-linked products are differentially treated at disposal in comparison to products that are not identity linked. Across seven studies, the current research shows that when an everyday product (e.g., paper, cups, aluminum cans) is linked to a consumer’s identity, it is less likely to be trashed and more likely to be recycled. Further, the tendency to recycle an identity-linked product increases with the strength and positivity of the connection between the consumer and product (or brand). Finally, the disposal behavior can be explained by consumers’ motivation to avoid trashing a product that is linked to the self because it is viewed as an identity threat. In sum, consumers will be more likely to recycle (rather than trash) a product if the product is linked to a consumer’s identity. This occurs because placing an identity-linked product in the trash is symbolically similar to trashing a part of the self, a situation consumers are motivated to avoid.

消费者行为身份认同产品处置回收行为营销