Defects tracking in mass customisation production using defects tracking matrix combined with principal component analysis
针对大规模定制生产中生产线频繁重构导致缺陷追踪困难的问题，提出基于质量屋的缺陷追踪矩阵，结合主成分分析提取核心缺陷与制造技术，形成缺陷基因矩阵，实现有效追踪。
One of the most important quality control tools for mass customisation production (MCP) is defects tracking. Classical statistical process control and design of experiment technologies are not useful for MCP quality control due to the extensive difference in organisational structures, values, management roles and systems, learning and training techniques and customer relations with the traditional mass production. Defects tracking work is often affected by the frequent reconfiguration of the production line and the interruption of the quality information flow. The purpose of this research is to develop an effective and efficient tool for defects tracking in MCP. A defect tracking matrix (DTM) based on house of quality is constructed to directly connect manufacturing technologies with quality defects within a production module. An AHP method is employed and a new correlation coefficients calculation algorithm is proposed to build the ‘house’. The matrix, which is called ‘defect-gene matrix’, contains core defects and manufacturing technologies extracted from DTM by using principle component analysis. The defect-gene matrix can identify and track defects in mass customisation production without being affected by the frequent reconfiguration of the production line and the interruption of the quality information flow. The application revealed that the proposed DTM and defect-gene matrix was an effective and efficient tool for defects tracking in MCP. The defect-gene matrix brings a novel idea to defects tracking. The results of this research will help systematically in defects tracking in MCP.