What does it take to be a virtual team player? The knowledge, skills, abilities, and other characteristics required in virtual teams
比较虚拟团队与传统团队所需的知识、技能、能力及其他特征,发现虚拟团队更看重领导决策和分析解释能力,但人格要求无差异,为虚拟团队的人员选拔和培训提供依据。
Competency models are available for many aspects of work that cut across various occupations (such as leadership, teamwork, etc.). Although virtual teamwork has developed to a highly prevalent aspect of work, very little is known about the knowledge, skills, abilities, and other characteristics (KSAOs) required. In the current study, KSAO requirements of virtual and traditional business teams (n = 175 and 205, respectively) were compared and aligned to the Great Eight competency model. Results showed that KSAOs pertaining to Leading and Deciding and to Analyzing and Interpreting were more important in virtual teams. Conversely, virtual and traditional teams did not differ in terms of broad personality (Big Five) requirements. Together, these findings contribute to deeper knowledge on selection and training in virtual teams.