Personalisation, ambiguity and conflict: Matland’s model of policy implementation and the ‘transformation’ of adult social care in England
本文运用马特兰的政策执行模型，研究英格兰成人社会照护的个性化改革，分析地方当局在执行中从象征性转向政治性实施的过程，并揭示其中的矛盾与权力动态。
The article draws on Matland’s (1995) modelling of policy implementation to investigate the personalisation of adult social care in England. The shift from policy formation to enactment by local authorities is linked to a move from ‘symbolic’ to ‘political’ implementation. Successive studies, however, highlight certain enduring features of local authorities as sites of contradiction and dissent in adult social care, particularly on the frontline. Taking these into account arguably permits a closer analysis of the dynamics of power at work in the implementation of the personalisation agenda as well as enriching our understanding of the nature of political implementation.