Union representation, collective voice and job quality: An analysis of a survey of union members in the UK finance sector
基于英国金融业工会会员调查，研究发现有现场工会代表时员工对工作质量的感知更好，且这种关系由工会集体声音的感知所解释。
This article seeks to identify whether employee perceptions of job quality are better in instances where an onsite union representative is present. It also seeks to identify whether the relationship between onsite representative presence and job quality is explained by employee perceptions of union collective voice. The analysis, based on a survey of union members in the UK finance sector, demonstrates that employee perceptions of several dimensions of job quality are better where an onsite representative is present, and that this can be explained by the higher perceptions of union collective voice that onsite representatives engender.