超越战斗与逃跑:愤怒和恐惧的情绪调节如何激发主动性的权变模型

Moving Beyond Fight and Flight: A Contingent Model of How the Emotional Regulation of Anger and Fear Sparks Proactivity

Academy of Management Review · 2016
被引 173
人大 A+FT50UTD24ABS 4*

中文导读

整合离散情绪与主动性理论,提出权变模型,解释愤怒和恐惧在何种条件下能激发有益于组织和他人的主动行为,而非破坏性反应。

Abstract

Although the experience of negative emotions is generally associated with negative behaviors and outcomes, researchers have largely overlooked the possibility that negative emotions can lead to proactive behavior. For instance, emotions such as anger and fear can spark proactive behavior by signaling a need to change the status quo. Whereas theory and research on the topic have produced conflicting arguments and inconsistent results, I integrate a discrete emotions perspective with theories of proactivity to determine the conditions under which anger and fear prompt proactive behavior. In doing so I provide a conceptual framework that enables understanding of specific factors that determine when anger is directed away from fight that harms others and toward fight that benefits others, and when fear is directed away from flight and toward increased protective effort (fight). This article contributes to theory with a contingent model that specifies when and why anger and fear spark proactive behavior and generate functional outcomes. It also offers practical advice for organizations to effectively manage emotional experiences and thereby increase proactive behavior resulting from experienced anger or fear.

愤怒恐惧情绪调节主动性行为