谁因建言而获得认可?语音识别中的人口统计与结构性地位线索

Who gets credit for input? Demographic and structural status cues in voice recognition.

Journal of Applied Psychology · 2015
被引 165
FT 50ABS 4★

中文导读

研究发现在员工建言量相同的情况下,主管更可能认可具有较高先天或组织赋予地位(如多数族裔、全职工作)以及较高后天成就地位(如社交网络中心性)的员工,且低地位员工即使建言更多也无法弥补其人口特征带来的负面效应,这种认可差异会通过绩效评估间接导致歧视。

Abstract

The authors investigate the employee features that, alongside overall voice expression, affect supervisors' voice recognition. Drawing primarily from status characteristics and network position theories, the authors propose and find in a study of 693 employees from 89 different credit union units that supervisors are more likely to credit those reporting the same amount of voice if the employees have higher ascribed or assigned (by the organization) status--cued by demographic variables such as majority ethnicity and full-time work hours. Further, supervisors are more likely to recognize voice from employees who have higher achieved status--cued by their centrality in informal social structures. The authors also find that even when certain groups of lower status employees speak up more, they cannot compensate for the negative effect of their demographic membership on voice recognition by their boss. The authors underscore how recognition of employee voice by supervisors matters for employees. It carries (mediates) the effects of voice expression and status onto performance evaluations 1 year later, which means that demographic differences in the assignment of credit for voice can serve as an implicit pathway for discrimination.

员工建言社会地位绩效评估组织行为学歧视