人力资源实践、员工态度与小企业绩效

Human resource practices, employee attitudes and small firm performance

INTERNATIONAL SMALL BUSINESS JOURNAL · 2016
被引 120
人大 A-ABS 3

中文导读

利用英国2011年职场雇佣关系调查数据,研究发现正式人力资源实践与中小企业财务绩效和劳动生产率正相关,但这种正向关系在高工作满意度企业中减弱。

Abstract

This article uses the matched employee–employer dataset from the Workplace Employment Relations Study of 2011 (WERS2011) in Britain to empirically examine the direct relationship between human resource management (HRM) practices and small and medium-sized enterprise (SME) performance in the United Kingdom, as well as the potential moderating effect of organisational commitment/job satisfaction on the HRM-performance linkage. We find a positive and direct relationship between the use of certain formalised human resource (HR) practices and SME performance, measured by financial performance and labour productivity. More importantly, we find that the positive relationship between HR practices and financial performance varies between SMEs with high job satisfaction and low job satisfaction, and that the relationship is weakened in SMEs with high job satisfaction. The results suggest that certain HR policies and practices may improve small firm performance, especially within firms with low levels of commitment and satisfaction.

人力资源管理中小企业员工满意度组织承诺企业绩效