Influence of Formalization on the Organizational Commitment and Work Alienation of Salespeople and Industrial Buyers
研究了组织正规化程度如何影响销售人员和工业采购者的组织承诺与工作疏离感,发现正规化对两类人员的影响不同,对销售人员的组织承诺有正向作用,对采购者则相反。
Ronald E. Michaels, William L. Cron, Alan J. Dubinsky, Erich A. Joachimsthaler, Influence of Formalization on the Organizational Commitment and Work Alienation of Salespeople and Industrial Buyers, Journal of Marketing Research, Vol. 25, No. 4 (Nov., 1988), pp. 376-383