属性不确定性与信息约束下的多属性判断模型

A Model of Multiattribute Judgments under Attribute Uncertainty and Informational Constraint

Journal of Marketing Research · 1981
被引 212
FT 50UTD 24ABS 4★

中文导读

提出一个多属性判断模型,解释消费者在属性信息有限且存在变异性时如何形成产品评价,通过实验室实验验证了模型预测和结构。

Abstract

A multiattribute judgment model is advanced which is purported to characterize how consumers form evaluations of products when information about products’ attributes is limited and variability or unreliability is present within attributes. The model is based on the hypothesis that the subjective value consumers associate with a product attribute can be represented in terms of a weighted average of the value of the information they have received about that attribute and the perceived mean value of that attribute within the product class. This average is integrated with the consumer's perception of the amount of variability both within and between other alternatives on that attribute—a measure of uncertainty. A series of laboratory experiments testing aspects of the model are described. Results support both the model's predictions and aspects of its structure.

消费者行为多属性决策产品评价信息不确定性