Beyond Flexibility: Building and Managing the Dynamically Stable Organization
提出管理者需构建兼具大规模生产与创新能力的动态稳定型组织，以应对竞争环境的历史性变革，服务于追求长期能力与灵活响应并存的企业。
A historic change is occuring in today's competitive environment, one that demands an equally historic response from managers. In the past, managers competing on low cost needed to concentrate on production—hierarchical structures, specialized process capabilities, systems, and meeting the demands of large, growing markets—while managers seeking to differentiate their product needed to focus on invention—introducing new products and processes, fluid structure, malleable systems. But today, managers must be positioned to build an organization that combines the best of mass production and invention. They must create a new kind of organization—a dynamically stable organization that is capable of serving the widest range of product demands (dynamic) while building on the firm's long-term process capabilities and know-how (stability).