酒店业环境前瞻性的组织前因与竞争后果

Organizational antecedents and competitive consequences of environmental proactivity in the hotel industry

Journal of Sustainable Tourism · 2016
被引 21
ABS 3

中文导读

研究了组织设计变量(如专业化、分权化、正式化等)对酒店环境前瞻性的影响,以及环境前瞻性如何提升酒店的成本和差异化竞争优势。

Abstract

This research simultaneously examines the influence of organizational design variables (specialization, decentralization, formalization, link mechanisms, and informal social relations) on environmental proactivity, and the impact of this environmental proactivity on the competitiveness of hotels. The joint analysis of causes and consequences of environmental proactivity, and the relationship between organizational design and environmental management are topics that have rarely been explored in the literature. Using structural equation modeling methodology, a model is empirically tested using a survey instrument that was distributed to hotels in Spain. The findings indicate that specialization, formalization, link mechanisms, and informal social relations are effective coordination mechanisms to foster environmental proactivity. Moreover, the most effective way of encouraging the implementation of environmental practices is formalization. The findings also show that environmental proactivity contributes to improving competitive advantage in terms of both cost and differentiation.

酒店管理组织设计环境管理竞争优势