An Analysis of Alternative Causal Models of Salesperson Role Perceptions and Work-Related Attitudes
基于一家全国性工业制造企业销售团队的数据，检验了领导力、角色冲突与模糊、工作满意度和工作焦虑之间的关系，发现工作焦虑与满意度之间无因果联系。
Data from a salesforce of a national industrial manufacturer were used to test relationships among leadership, role conflict and ambiguity, job satisfaction, and job anxiety. Two alternative models were evaluated. One model proposes that job anxiety leads to dissatisfaction and the other that job anxiety is a consequence of dissatisfaction. Results reveal a converged theoretical model. A need for further theorizing on causal relationships among various satisfaction facets and role variables is apparent. Contrary to previous research findings, no causal linkages are found between job anxiety and satisfaction.