Self-Love's Lost Labor: A Self-Enhancement Model of Workplace Incivility
研究提出职场不文明行为通过阻碍员工的自我增强需求，导致其从工作中脱离，进而降低任务绩效，并发现自恋倾向会加剧这一效应。
We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.