组织中的错误

Errors in Organizations

JOURNAL OF MANAGEMENT · 2016
被引 81
人大 AFT50ABS 4*

中文导读

这篇综述整合了组织中错误的研究,探讨了错误的多重原因、矛盾力量及其后果,并呼吁未来研究在减少负面结果的同时促进积极学习和组织成功。

Abstract

Errors are a recurring fact of organizational life and can potentially yield either adverse or positive consequences. Organizational researchers and practitioners alike have become increasingly interested in understanding the causes of errors and the coping strategies that foster organizational success. Although we have learned much about errors in specific research areas across specific organizational contexts, we know little about how multifaceted forces in organizations, especially when they contradict each other, might affect the pathways of errors in organizations. This review strives to integrate the literature on errors, not only by summarizing conceptual foundations and empirical findings, but also by discussing discrepancies, inconsistencies, and opportunities for research synthesis via level of analysis, temporal dynamism, and priority lenses. At the core of this integrative review is a call for future research to explain how to reduce the underlying causes and negative consequences of errors while promoting positive outcomes and learning benefits in organizations. We close this review by offering suggestions that help develop an integrative, rather than isolated, investigation of errors in organizations.

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