A Foundation of Good Management Practice in Government: Management by Objectives
本文通过元分析70项研究,发现目标管理在公共部门同样有效,且高层管理者的高度承诺能带来最大生产力提升。
How effective has management by objectives (MBO) been in the public sector, and why? Robert Rodgers and John Hunter offer the results of a meta-analysis of 70 studies of MBO adoptions in both the public and private sectors, and theirfindings indicate that MBO has had a positive impact on productivity in all the public sector agencies studied. These studies indicate that the greatest gains were generated in agencies where top management was highly committed to the approach. Their analysis also shows that MBO has been as effective in the public sector and it has been in the private sector. Management by objectives (MBO) is a management system that incorporates the features of three processes that are known to constitute good management practice in government: participation in decision making, goal setting, and objective feedback. A compelling base of theory underpins each process (Drucker, 1954).