在坚持组织认识立场的同时构建创新机会

Framing Innovation Opportunities While Staying Committed to an Organizational Epistemic Stance

Information Systems Research · 2016
被引 66
FT 50UTD 24ABS 4★

中文导读

研究两家创新咨询公司如何因不同的组织认识立场而对众包这一创新实践采取截然不同的态度,一家积极尝试,另一家完全拒绝。

Abstract

This paper examines how an organization’s culture, and in particular its stance toward the pursuit of knowledge and innovation, matters when confronting new digitally enabled practices for generating novel insights. We draw on an in-depth interpretive study of how two innovation consulting firms encountered crowdsourcing for innovation. Our findings suggest that, although both organizations relied on a similar set of organizational arrangements in their daily consulting work, they enacted different positions vis-à-vis crowdsourcing: one firm further experimented with it, whereas the other rejected it altogether. These different positions emerged as organizational actors examined, framed, and evaluated crowdsourcing as an alternative for generating knowledge. To interpret these findings, we draw on philosophy of science and develop the concept of organizational epistemic stance, defined as an attitude that organizational actors collectively enact in pursuing knowledge. Our analysis suggests that when organizational actors encounter and explore information technology-enabled practices, such as crowdsourcing and big data analytics, they are likely to remain committed to their epistemic stance to frame such practices and judge their potential value for pursuing knowledge. This paper contributes to our understanding of encounters with, and adoption and diffusion of, new organizational practices and offers new ways of thinking about crowdsourcing.

众包知识管理组织文化创新