测试不同“登门槛”策略的有效性

Testing the Effectiveness of Alternative Foot-in-the-Door Manipulations

Journal of Marketing Research · 1980
被引 64
FT 50UTD 24ABS 4★

中文导读

通过实地实验比较了高卷入和低卷入的“登门槛”策略对邮件问卷回收率和响应时间的影响,发现高卷入策略效果更好,短问卷回收率更高。

Abstract

Recently the foot-in-the-door principle was applied in a typical business research setting by Reingen and Kernan. Results of this single-contact or nondelay foot application were mixed; compliance rates for the foot treatment groups lacked statistical significance when compared with those of appropriate control groups. A field experiment undertaken to explain these results yields evidence that the specific nature of the foot manipulation in part determines its effectiveness. The study compares the effectiveness of high and low involvement foot manipulations in generating compliance with both short and long forms of a mail questionnaire. The high and the low involvement foot manipulations generate significantly higher response rates and faster response times than a noncontact control situation. In addition, the short form questionnaires generate a higher return rate. High involvement foot treatments generate higher response rates than low involvement foot treatments. Managerial implications of the results and suggestions for future research are presented.

社会心理学消费者行为营销策略问卷调查