Selectivity and Selective Perception: An Investigation of Managers' Belief Structures and Information Processing
通过测量管理者的工作经历、信念结构及信息处理指标,重新检验并拓展了Dearborn和Simon关于部门偏见影响问题识别的早期发现,结果反驳了管理者信息处理能力有限的普遍观点。
Dearborn and Simon's evidence of departmental bias in problem identification has prompted a scholarly concern about managers' information-processing capabilities. Through measures of managers' entire work histories, their belief structures, and three indexes of information processing in an ill-structured decision situation, the present research conceptually replicated and extended Dearborn and Simon's early work.’ Contrary to prevailing belief about managers' information-processing limitations, the managers in this investigation did not emerge as simple-minded information processors.