一种补偿预测误差和等待中客户损失的新生产方法

A new production approach for compensating forecast error and customer loss in waiting

International Journal of Production Research · 2014
被引 2
ABS 3

中文导读

提出一种介于按库存生产和按订单生产之间的新生产方法,通过平衡预测误差和客户等待损失来提升利润,仿真结果显示该方法优于传统方式。

Abstract

It is noticeable that forecast information is always subject to some deviations, but it helps reduce the product time-to-market. This is important as customer loyalty decreases as the waiting time becomes longer; thus, to have a balance between forecast error and customer loss becomes essential. This paper presents a production approach that aims at compensating the forecast error and the possible customer loss in waiting for either a product (or a service) to boost the profit. A novel model to tackle this scenario is presented. The results showed that it could offer a better production solution than the Make-To-Stock or the Make-To-Order approaches by starting the production sometime in between these two traditional approaches.

生产管理运营管理客户服务预测误差