A new production approach for compensating forecast error and customer loss in waiting
提出一种介于按库存生产和按订单生产之间的新生产方法,通过平衡预测误差和客户等待损失来提升利润,仿真结果显示该方法优于传统方式。
It is noticeable that forecast information is always subject to some deviations, but it helps reduce the product time-to-market. This is important as customer loyalty decreases as the waiting time becomes longer; thus, to have a balance between forecast error and customer loss becomes essential. This paper presents a production approach that aims at compensating the forecast error and the possible customer loss in waiting for either a product (or a service) to boost the profit. A novel model to tackle this scenario is presented. The results showed that it could offer a better production solution than the Make-To-Stock or the Make-To-Order approaches by starting the production sometime in between these two traditional approaches.