Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation
作者研究了电视广告中消费者卷入度和背景音乐对品牌态度形成的影响。通过实验方法,作者操纵了广告卷入度(高 vs. 低)和背景音乐(有 vs. 无),测量了被试的品牌态度。结果发现,在高卷入条件下,背景音乐对品牌态度的影响较小,消费者更关注广告信息内容;而在低卷入条件下,背景音乐能显著提升品牌态度,尤其是当音乐与广告内容情感一致时。作者认为,背景音乐通过影响情感反应来改变品牌态度,其效果取决于消费者的信息处理深度。
C. Whan Park, S. Mark Young, Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation, Journal of Marketing Research, Vol. 23, No. 1 (Feb., 1986), pp. 11-24