牙买加公共服务动机与伦理氛围的关联

Linking Jamaica’s Public Service Motivations and Ethical Climate

The American Review of Public Administration · 2014
被引 25
ABS 3

中文导读

通过验证性因子分析构建牙买加公共服务动机量表,发现公务员和学生动机高但伦理氛围差,历史制度主义解释高动机与不道德行为共存的原因。

Abstract

Using confirmatory factor analysis (CFA), we create a valid 15-item public service motivation (PSM) construct for Jamaica. We find high PSM among surveyed Jamaican civil servants and students. While our article supports the potentially universal nature of PSM, Jamaica is a less developed and less transparent country than the Organisation for Economic Co-Operation and Development (OECD) studies that dominate PSM scholarship. Survey respondents perceive corrupt and unethical behaviors among Jamaica’s civil servants, politicians, and with selected state services. We use historical-institutionalism to explain the coexistence of high PSM in an unfavorable ethical climate. Institutional and cultural histories explain why substantive PSM values are not instrumentally implemented. Respondents feared job loss or lost promotions if they tell on colleagues who act inappropriately. The presence of monitoring institutions has not guaranteed effectiveness. An “informer culture” and societal distrust limit prosocial behaviors. The intertwining of institutional weaknesses and an informer culture limit PSM value enactment in Jamaica.

公共服务动机伦理氛围公共管理组织文化发展中国家的公共行政