Selecting Performance Measures: "Objective" versus "Subjective" Measurement
本文论证了在人类绩效研究中，“客观”与“主观”测量的区分既无意义也无用，所有测量都包含主观成分，并举例说明自我报告测量的必要性，最后提出选择绩效测量的模型流程。
The distinction between "objective" and "subjective" measurement is neither meaningful nor useful in human performance studies. All measurement in science and technology is necessarily filled with subjective elements, whether in selecting measures or in collecting, analyzing, or interpreting data. Empirical examples taken from several domains related to human factors show instances in which self-report (subjective) measures may be essential. Amodel process is suggested for selecting performance measures.