When Change and Continuity Collide: Capitalizing on Strategic Gridlock in Financial Services
分析了美国金融中介危机的原因，提出了六种通用战略，强调克服企业刚性是成功实施战略的关键，并指出利用竞争对手反应滞后的企业可获得超额回报。
There is a crisis in financial intermediation in the United States. Traditional intermediaries (banks, thrifts, life insurance companies, and property/casualty insurers) are suffering soft pricing, poor returns, and increasing risk. This article explores the reasons for this and presents six generic strategies which financial intermediaries might pursue in dealing with this situation. Each of these strategies places a greater or lesser amoung of pressure on certain change-resistant in these companies. Overcoming relevant rigidities is a key success factor in implementing a strategy in one9s own firm. Rigidities are also barriers to duplication of a strategy by competitors. Companies able to exploit the response lags of competitors created by these barriers can enjoy superior returns despite the adverse economics that now characterize the U.S. financial services industry.