Information Systems Enacted Capabilities and Their Effects on SMEs' Information Systems Adoption Behavior
研究了中小企业信息系统实施能力如何通过感知净收益和态度影响信息系统启用，发现高层管理者的信息系统技能、知识及对交易伙伴的信任是关键因素。
Studies show that information systems (IS) adoption behavior is dependent on well-defined characteristics. However, firms must also be enabled for use and ultimately utilize IS. This study develops a model of how IS enacted capabilities of small- and medium-sized enterprises (SMEs) affect IS enablement through perceived net benefits and attitude. Follow-up interviews with chief executive officers (CEOs)/owners of SMEs indicated that IS enacted capabilities play an integral part in determining the extent to which SMEs become enabled and utilize IS. Top management IS skills and knowledge and trust in trading partners dominate the effect on perceived net benefits at the enablement stage.