渴望更多:获取程序激励持续获取奖励

Wanting Ever More: Acquisition Procedure Motivates Continued Reward Acquisition

Journal of Consumer Research · 2016
被引 31
FT 50UTD 24ABS 4★

中文导读

研究发现,相比一次性获得奖励,通过多次小努力逐步获取奖励更能激励人们继续获取,因为后者带来更强的成就感。

Abstract

What drives consumers to invest repeated efforts to acquire rewards? This research shows that the temporal arrangement of effort investment and reward dispensation can affect people’s motivation to earn more rewards. Two procedures for acquiring rewards are examined: a piecemeal procedure, whereby rewards are acquired gradually through repeated small efforts, and a lump-sum procedure, whereby a number of rewards are acquired all at once after a longer period of work. Holding constant the total quantity of acquired rewards and the effort–reward exchange rate, the piecemeal procedure is more motivating than the lump-sum procedure (experiment 1) because the former results in a greater sense of achievement (experiment 2). If the sense of achievement is curtailed by preventing people from accumulating the rewards they have earned (experiment 3), by providing rewards that are different from the already-earned rewards (experiment 4), or by breaking the association between effort and rewards (experiment 5), the piecemeal procedure is no more motivating than the lump-sum procedure. The effect is also diminished when consumers are satiated with the rewards (experiment 6). Taken together, these experiments provide converging evidence that acquiring rewards piece by piece motivates people to continue earning them.

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