Trust in the Workplace: The Role of Social Interaction Diversity in the Community and in the Workplace
基于加拿大和中国的调查数据，研究了社区和工作场所中社交互动多样性对工作场所社会信任的影响，发现社区多样性对信任有正向作用且跨文化一致，而工作场所多样性仅在集体主义文化中有效。
Extending the literature on social capital development in the community, this article examines the impact of diverse social interactions (in the community and the workplace) on the development of social trust in the workplace, and investigates whether their effects differ in individualistic and collectivistic cultures. Using survey data collected in Canada and China, the authors find that the diversity of one’s social interactions in the community is positively associated with one’s social trust in the workplace, and this relationship is not significantly different between the two cultures. Diversity of one’s social interactions in the workplace is also positively associated with one’s social trust in the workplace, though only in collectivistic cultures.