更相似但更不满意

More Similar but Less Satisfying

Psychological Science · 2016
被引 28
FT 50ABS 4★

中文导读

研究发现,人们认为与渴望物更相似的同类替代品(如商店品牌巧克力)比跨类替代品(如格兰诺拉棒)更能满足欲望,但实际上,除非质量相当,跨类替代品反而更有效,因为相似性会引发负面对比效应。

Abstract

When people cannot get what they want, they often satisfy their desire by consuming a substitute. Substitutes can originate from within the taxonomic category of the desired stimulus (i.e., within-category substitutes) or from a different taxonomic category that serves the same basic goal (i.e., cross-category substitutes). Both a store-brand chocolate (within-category substitute) and a granola bar (cross-category substitute), for example, can serve as substitutes for gourmet chocolate. Here, we found that people believe that within-category substitutes, which are more similar to desired stimuli, will more effectively satisfy their cravings than will cross-category substitutes (Experiments 1, 2a, and 2b). However, because within-category substitutes are more similar than cross-category substitutes to desired stimuli, they are more likely to evoke an unanticipated negative contrast effect. As a result, unless substitutes are equivalent in quality to the desired stimulus, cross-category substitutes more effectively satisfy cravings for the desired stimulus (Experiments 3 and 4).

心理学消费者行为替代品认知心理学社会心理学