A Four-scenarios Model of Managing Knowledge Workers
基于知识工作者的知识稀缺性和对雇主的忠诚度，设计了一个四场景模型，研究提升忠诚度的方法，并分析了四种沟通方式在不同场景下的效果。
Based on knowledge scarcity of knowledge workers and their loyalty to the employers,we designed a four-scenarios model to investigate methods for improving knowledge workers’ loyalty. We also analyzed the four different communication methods and their effectiveness in each of th four scenarios.