整合辩证与悖论视角:组织矛盾管理研究

Integrating Dialectical and Paradox Perspectives on Managing Contradictions in Organizations

ORGANIZATION STUDIES · 2016
被引 281 · 同刊同年前 3%
人大 AFT50ABS 4

中文导读

提出了一个整合辩证与悖论视角的类型学与过程模型,用于分析组织中的矛盾管理,并识别了两种结合两者的方法(同化与调整),强调权力分布对管理策略的影响。

Abstract

We present a typology and process model that integrate dialectical and paradox perspectives on managing contradictions in organizations. Whereas paradox research depicts tensions between contradictory elements as irreconcilable and best managed through acceptance and synergy, the dialectical perspective portrays the relationship of such elements as adversarial and transformed through conflict. Our integrated typology and process model account for both dialectical and paradox approaches to managing contradictions and also identify two approaches, assimilation and adjustment, which combine the two. The model also identifies a key contingency, the expected distribution of power between contradictory elements, as a key influence on actors’ approaches to managing contradictions. For paradox researchers our integrated model emphasizes the need for more attention to the political, institutional, and social contexts of contradictions, practices for managing conflict, and transformation of organizational contradictions. Our integrated model suggests that dialectics researchers pay attention to the strategies managers use to productively manage tensions between contradictory elements, take a contingent view of transformation, and recognize that acceptance of contradiction may play a role in transformation. Hence our integrated model suggests a broadened agenda for both paradox and dialectics researchers.

组织管理矛盾管理辩证理论悖论理论组织社会学