Examining the Links between Senior Managers’ Engagement in Networked Environments and Goal and Role Ambiguity
研究公共部门高级管理者在网络环境中的参与程度如何影响其对组织目标和自身角色的清晰认知，发现参与网络互动能提升目标清晰度，进而增强角色清晰度。
Public management scholars consistently argue that public organizations must now deliver services in the context of networks that span multiple jurisdictions and sectors and that they are subjected to greater degrees of goal and role ambiguity as compared to private organizations. Yet, limited research examines the degree to which these phenomena are connected. We seek to develop a perspective that merges these two research traditions by asserting that the extent to which managers engage their networked environment clarifies their interpretations of goals and work roles within the home organization. Findings from a series of structural equation models reveal that increases in perceived goal clarity are associated with increased engagement with actors in the networked environment, and increased interaction in networked environments is associated with enhanced role clarity by virtue of clarifying organizational goals.