Identifying and classifying processes (traditional and soft factors) that support COTS component selection: a case study
本研究通过案例识别和分类了支持商用现成软件组件选择的过程，包括传统因素和软因素，为COTS评估框架STACE的完善提供了依据。
COTS-Based Systems (CBS) development focuses on building large software systems by integrating previously existing software components. CBS success depends on successful evaluation and selection of Commercial-Off-The-Shelf (COTS) software components to fit customer requirements. Literature shows that successful selecction of off-the-shelf systems to fit customer requirements remains problematic. This paper presents the outcome of a study aimed at using a social-technical approach to identify and classify processes (including traditional and soft factors) that support COTS software selection. The identified factors and lessons learnt from the case study assisted in elaborating and further development of Social-Technical Approach to COTS Evaluation framework (STACE).