心态对消费者决策策略的影响

The Effect of Mind-Sets on Consumer Decision Strategies

Journal of Consumer Research · 2007
被引 136
FT 50UTD 24ABS 4★

中文导读

研究发现,当消费者在未决定是否购买时考虑产品偏好,会形成“买哪个”心态,增加当前及后续无关情境中的购买可能性。

Abstract

When consumers consider their preference for one of a set of products without having decided whether or not they want to buy something, they develop a “which-to-buy” mind-set that increases their likelihood of making a purchase both in the situation at hand and in subsequent unrelated situations. The effect of this mind-set is evident regardless of the commonality of the alternatives' features and regardless of whether or not the purchase decision is revocable. The mind-set that is induced by stating preferences in one situation influences the thoughts that people generate in response to other unrelated situations they encounter subsequently and consequently affects their actual purchase behavior in these situations.

心理学市场营销商业消费者行为