Human factor: the competitive advantage driver of the EU’s logistics sector
研究了全球竞争力指数中基础设施、制度和人力因素三个子集群对欧盟28国物流绩效指数的影响，发现人力因素比基础设施和制度更重要，投资人力因素可促进创新和经济前景。
This article aims to test the weight that main sub-components of the global competitiveness index might have on the logistics performance index. We deploy a novel technique based on three newly particularised clusters (‘infrastructure’, ‘institutions’ and ‘human factor’) to look into whether such clusters are related to efficiency in the 28 European Union’s countries. It is manifest that the human factor is far more important for improving the logistics performance index than infrastructure and institutions. It follows that in this new domain of analysis, all initiatives to prioritise investment on the human factor are appropriate means of stimulating innovation and economic outlook, perceived that the logistics sector accounts for an average of 10% of the European Union’s GDP.