滑入功能性愚蠢:组织服从的双焦点性

Slipping into functional stupidity: The bifocality of organizational compliance

HUMAN RELATIONS · 2016
被引 43
人大 AABS 4

中文导读

基于瑞典公共就业服务局的民族志研究,将功能性愚蠢视为一种暂时的、非反思的服从模式,并区分出10种源于反思性服从的“愚蠢理由”,解释员工为何会采取这种不情愿的服从行为。

Abstract

Drawing on ethnographical work at the Swedish Public Employment Service, this article contextualizes functional stupidity in relation to other types of organizational compliance. Rather than seeing stupidity as a personality trait, I argue that it should be regarded as a transient unreflective mode of compliance one may yield to for a number of reasons but also reflect on in hindsight. Based on the empirical material, I distinguish 10 ‘stupidity rationales’ emanating from reflective types of compliance with which employees can motivate the practice of functional stupidity. Functional stupidity can be seen as the modus operandi of ego-dystonic compliance we enter in order to endure long hours of imposed work assignments we would rather not perform.

组织行为组织心理学社会学民族志