Perceptions of high‐involvement work practices and burnout: the mediating role of job demands
研究加拿大综合医院员工感知的高参与工作实践对工作需求(角色冲突、超载、模糊)和职业倦怠(情绪耗竭、去人格化)的影响,发现工作需求部分中介了二者关系。
This study examined the impact of perceived high‐involvement work practices on job demands (role conflict, role overload and role ambiguity) and burnout (emotional exhaustion and depersonalisation). The study was conducted in a Canadian general hospital. Findings from structural equation modelling ( N = 545) revealed that perceived HIWPs were significantly and negatively related to job demands and burnout. Role conflict and role overload have a significant positive association with emotional exhaustion and depersonalisation. Finally, role conflict and role overload partially mediate the relationship between perceived HIWPs and burnout. We discuss the theoretical and managerial implications of these findings for our understanding of how HIWPs influence the job demands and burnout of employees.