International business travelers’ psychological well-being: the role of supportive HR practices
基于232名芬兰国际商务旅行者的数据，研究发现工作负荷和压力会导致职业倦怠，而支持性人力资源实践（如安全的旅行安排和恢复机会）能提升活力和满意度，并缓冲旅行目的地风险带来的负面影响。
This study examines the effects of the job demands and job resources typical of international business travel (IBT) on psychological well-being (job exhaustion, vigor and satisfaction with work-related travel) among 232 Finnish IBTs. The study is theoretically based on the job demands-resources model and both health impairment and motivational processes were examined alongside the interaction effects of job demands and job resources. Path analysis based on structural equation modeling showed that, of the job demands, workload and pressure experienced in work demanding IBT predicted job exhaustion, but risks related to travel destinations did not. Viewed as job resources, supportive HR practices for traveling (well-functioning and safe travel arrangements and an opportunity for post-travel recovery) predicted vigor and satisfaction with traveling work. They also provided a buffer against the negative effects of the risks of travel destinations on job exhaustion and boosted satisfaction with work travel under circumstances of high risk related to travel destinations. Our findings indicate that organizations should pay greater attention to the workload and the pressure under which IBTs work, and develop supportive HR practices, especially for IBTs who experience high safety and health risks, for example, at their destination.