Disaggregating and reaggregating work: Workers, management and the struggle over creating coherency and purpose in a context of work degradation
本文探讨清洁行业工作条件恶化（分解）与工人自主性增强的矛盾，分析管理层如何通过重组工作、创造新身份和活动来应对稳定性与可持续性问题。
The article argues that whilst there is a growing sense of degradation and worsening conditions (disaggregation) of work in the cleaning sector in general, there are some important contradictions which require complex organisational responses. In the main, there is a growing sense of isolation in this work, yet also a growing perception of autonomy and workers having to use discretion in new and challenging ways. This article focuses on these issues and management responses to reaggregate the nature of such work, creating new forms of identity and activities intended to enhance (or address) the levels of stability and sustainability at work as well as in operational processes. This management conundrum means that they need to deal with a range of job‐related, skill‐oriented worker learning and also representation issues. These responses bring to the fore the contested nature of such forms of work and how they are changing.