对餐厅进行分类以提升餐厅研究的可用性

Classifying restaurants to improve usability of restaurant research

International Journal of Contemporary Hospitality Management · 2016
被引 62
ABS 3

中文导读

回顾餐厅管理文献中的分类体系,分析345篇实证研究后发现现有分类使用不一致,建议标准化描述以提升研究可比性和实践应用价值。

Abstract

Purpose This paper aims to review existing restaurant classifications within the literature in the restaurant management field. The authors discuss intra-industry ramifications of the limited use of recognized typologies and the need to prescriptively guide the description of restaurant context in the literature to communicate the internal and external validity of findings. Design/methodology/approach Restaurant categories from accepted typologies are used as keywords to collect 345 empirical studies from ten relevant journals serving the global restaurant management discipline. Content analysis of titles, abstracts and methodology sections is used to examine three propositions regarding the standardization, rationalization and efficiency of restaurant classification in imparting restaurant context in published works. Findings Findings show inconsistent use of existing typologies and limited use of effective restaurant descriptors to inform users about the situational context in which data were gathered or hypotheses were tested. There is a general preference for categories commonly associated with those of the National Restaurant Association. Research limitations/implications Researchers should standardize descriptions of restaurants in manuscript titles, abstracts and methods sections, thereby enhancing integration of international research, the ability to conduct macro-level industry studies, and communication of findings to practitioners for operational use. Originality/value Recommendations are offered to optimize the use of restaurant classification so that the content of empirical studies may be more effectively accessed, digested and compared, thereby enhancing the communication of advances in the restaurant management body of knowledge to practitioners and other researchers.

餐厅管理分类学实证研究内容分析酒店业