酒店业绿色组织氛围与员工亲环境行为

Green organizational climates and employee pro-environmental behaviour in the hotel industry

Journal of Sustainable Tourism · 2016
被引 377 · 同刊同年前 1%
ABS 3

中文导读

采用多层次模型研究波兰四五星级酒店中绿色组织氛围对员工环保组织公民行为的直接影响和调节作用,发现员工价值观和承诺正向影响该行为,但多数酒店绿色氛围薄弱。

Abstract

This paper adopts a multilevel approach and uses hierarchical-level modelling, to explore the mechanisms that underlie organizational citizenship behaviour for the environment (OCBE) in four- and five-star hotels in Poland. It contributes both to organizational climate research and the organizational greening literature. More specifically, it examines the direct effects of green organizational climate (GOC) on OCBE, as well as its moderating effects on the relationships between individual factors and OCBE. The results indicate that GOC had a direct impact on OCBE and that it had a significant moderating effect on the relationships between personal environmental values and OCBE, and between affective organizational commitment and OCBE. It also emerged that employee values and commitment were positively related to OCBE, and that employees’ engagement in extra-role green activities was equally explained by individual- and hotel-level factors. However, we found that in most hotels, there were weak GOC, which implies lack of organizational emphasis on green practices. We discuss the theoretical and practical implications of the findings, and make the case for the adoption of the multilevel approach for exploring employee involvement in organizational pro-environmental action. A series of key managerial implications are listed, explained and justified.

酒店管理组织行为环境心理学旅游与接待业