评估人道主义危机中社交媒体网络的信息扩散速度及其决定因素

Evaluating information diffusion speed and its determinants in social media networks during humanitarian crises

JOURNAL OF OPERATIONS MANAGEMENT · 2016
被引 174
人大 AFT50UTD24ABS 4*

中文导读

利用飓风桑迪期间的Twitter数据,研究信息在社交媒体网络中的扩散速度,发现内部扩散快于外部,且受信息发布者影响力和发布时间影响。

Abstract

Abstract The rapid diffusion of information is critical to combat the extreme levels of uncertainty and complexity that surround disaster relief operations. As a means of gathering and sharing information, humanitarian organizations are becoming increasingly reliant on social media platforms based on the Internet. In this paper, we present a field study that examines how effectively information diffuses through social media networks embedded in these platforms. Using a large dataset from Twitter during Hurricane Sandy, we first applied Information Diffusion Theory to characterize diffusion rates. Then, we empirically examined the impact of key elements on information propagation rates on social media. Our results revealed that internal diffusion through social media networks advances at a significantly higher speed than information in these networks coming from external sources. This finding is important because it suggests that social media networks are effective at passing information along during humanitarian crises that require urgent information diffusion. Our results also indicate that dissemination rates depend on the influence of those who originate the information. Moreover, they suggest that information posted earlier during a disaster exhibits a significantly higher speed of diffusion than information that is introduced later during more eventful stages in the disaster. This is because, over time, participation in the diffusion of information declines as more and more communications compete for attention among users.

社交媒体信息扩散人道主义危机灾害管理网络分析