共同思考:是什么让实践社群发挥作用?

Thinking together: What makes Communities of Practice work?

HUMAN RELATIONS · 2016
被引 552 · 同刊同年前 1%
人大 AFT50ABS 4

中文导读

基于迈克尔·波兰尼的个人知识理论,结合英国国家卫生服务机构的定性研究,提出“共同思考”是实践社群中成员通过相互理解来共享隐性知识的关键过程,从而让社群真正运转起来。

Abstract

In this article, we develop the founding elements of the concept of Communities of Practice by elaborating on the learning processes happening at the heart of such communities. In particular, we provide a consistent perspective on the notions of knowledge, knowing and knowledge sharing that is compatible with the essence of this concept - that learning entails an investment of identity and a social formation of a person. We do so by drawing richly from the work of Michael Polanyi and his conception of personal knowledge, and thereby we clarify the scope of Communities of Practice and offer a number of new insights into how to make such social structures perform well in professional settings. The conceptual discussion is substantiated by findings of a qualitative empirical study in the UK National Health Service. As a result, the process of 'thinking together' is conceptualized as a key part of meaningful Communities of Practice where people mutually guide each other through their understandings of the same problems in their area of mutual interest, and this way indirectly share tacit knowledge. The collaborative learning process of 'thinking together', we argue, is what essentially brings Communities of Practice to life and not the other way round.

实践社群知识管理组织学习知识共享