The nature of orchestrational work
通过对荷兰公共安全与医疗领域九位管理者的系统观察，发现其日常活动大部分仍属于明茨伯格提出的传统管理角色，但有一部分可归为新的协调工作角色。
This study presents results of a systematic participatory observation of daily activities of managers in inter-collaborative settings in the tradition of the Work Activity School. It is based on data collection among nine public managers who are active in networks/chains in the fields of public safety and health care in the Netherlands. The results demonstrate that a large part of the activities of managers still fall in the traditional managerial roles as identified by Mintzberg in his seminal study “The Nature of Managerial Work”. Yet, findings also show that there is a substantial part which can be subsumed under a new role, which we call orchestrational work.