If You’ve Got Leavin’ on Your Mind: The Identification and Validation of Pre-Quitting Behaviors
研究提出离职前行为概念，即员工在离职过程中无意泄露的可观察行为，并开发测量工具，发现这些行为能预测未来自愿离职，超越传统前因变量。
This study introduces the concept of pre-quitting behaviors (PQBs), which employees in the process of leaving an organization may unknowingly “leak” and others can observe and use to identify those at risk of turnover. We develop a theoretical framework that explains how and why turnover proclivity can be encoded into observable PQBs. Then, on the basis of input from employees who voluntarily left and their managers, we identify a range of PQBs that served as the basis for an initial measure of the behaviors. Analysis of data to assess the validity of inferences based on the measure revealed that PQBs predicted future voluntary turnover over and above established antecedents of this outcome. Overall, this study suggests that the psychological and behavioral processes that activate and facilitate voluntary turnover are manifest in observable behaviors and thus opens a new line of inquiry into the process of employee turnover.